Question 1

How do I get started?

Accepted Answer

Call, text, email or schedule a consult ('Contacts' page) to let us know you are interested in working together.  We will schedule a brief phone call to hear about what you are looking for and assess whether we are a good fit for your needs. If we do not have any openings, we will ask you to fill out our waitlist form, and we will be in touch when a spot opens up.

Question 2

What are your payment options? Do you have a sliding scale?

Accepted Answer

We accept payment via HSA, check, cash or credit card. For coaching sessions payments can be made via Paypal or Wise. We both reserve a portion of our time for clients wishing to use a  sliding scale and/or donation-based sessions.  For those interested in a sliding-scale, we can adjust our fee by up to 50%, depending on your situation (see the image below for details on "Where Do I Fall on a Sliding Scale?") We do not ask for income records, etc. but rather operate on an honor system where we come to an agreement based on what is feasible for both parties.

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             Tier 3: $120-150 and above            Tier 2: $110-80	     	 Tier 1: $70 and below

Question 3

What is your cancellation policy?

Accepted Answer

We require 24 hours notice for all cancellations (text, phone, or email is fine). The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency. Clients are encouraged to sign up to receive appointment reminders by phone or text to avoid cancellation fees. 
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The first time you have a late cancellation or no-show, I charge a $25 warning fee. The second time and any additional times you are responsible for the full price of the session. This fee will not be covered by insurance. 
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Exception: Providers are not allowed to charge Medicaid clients any fees. Therefore the above policy does not apply. However, more than 3 missed or late cancelled sessions in a 6 month period, or any 2 consecutive sessions will be considered a request to end treatment.

Question 4

Do you ever cancel sessions?

Accepted Answer

Yes, in order to remain open, available, and supportive to you we find it necessary to take time away from our work. In all, this totals to approximately 8-10 weeks per year when we are unavailable due to either being away on retreat, visiting family, caring for our daughter, or spending time in nature.

During these times, as well as after business hours, we disconnect from phone and email, and so are not available for distance support. If there is a concern for you we can recommend local resources  that offer after-hours crisis support, or refer you to another practice  that can meet your needs.

In addition, we may (rarely) need to cancel due to sickness, childcare challenges etc. In these situations, I try to let you know as soon as possible if we need to cancel.

Question 5

What is the difference between coaching and therapy?

Accepted Answer

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