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  • How do I get started?
    Call, text, email or schedule a consult ('Contacts' page) to let us know you are interested in working together. We will schedule a brief phone call to hear about what you are looking for and assess whether we are a good fit for your needs. If we do not have any openings, we will ask you to fill out our waitlist form, and we will be in touch when a spot opens up.
  • What are your payment options? Do you have a sliding scale?
    Due to the differences in our licenses, payment options are different for working with Laura and Willie. We both reserve a portion of our time for clients wishing to use a sliding scale and/or donation-based sessions. Laura: I accept private pay, sliding scale, HSA, donations, and insurance. I am contracted with Medical Mutual, Aetna, and CareSource (Medicaid and Marketplace) insurance plans. If you do not have coverage through one of these providers, I can create a "Superbill" to submit to your insurance to be applied to your coverage or deductible. If you choose to work with insurance, I cannot adjust my fee as rates are determined by your insurance company. If you choose not to work with insurance I have a standard fee comparable to similar providers in the area. For those interested in a sliding-scale, I can adjust my fee by up to 50%, depending on your situation (see the image below for details on "Where Do I Fall on a Sliding Scale?") I do not ask for income records, etc. but rather operate on an honor system where we come to an agreement based on what is feasible for both of us. Willie: I do not accept insurance, but I have a standard fee comparable to similar providers in the area. I do work with people on a sliding-scale as needed. I can adjust my fee up to 50%, depending on your situation. I always reserve a few spots for people who can also only work only on a 'by-donation' basis. I do not ask for income records, etc. but rather operate on an honor system where we come to an agreement based on what is feasible for both of us.
  • What is your cancellation policy?
    We require 24 hours notice for all cancellations (text, phone, or email is fine). The only exception to this cancellation policy is in the event of a serious or contagious illness or emergency. Clients are encouraged to sign up to receive appointment reminders by phone or text to avoid cancellation fees. ​ The first time you have a late cancellation or no-show, I charge a $25 warning fee. The second time and any additional times you are responsible for the full price of the session. This fee will not be covered by insurance. ​ Exception: Providers are not allowed to charge Medicaid clients any fees. Therefore the above policy does not apply. However, more than 3 missed or late cancelled sessions in a 6 month period, or any 2 consecutive sessions will be considered a request to end treatment.
  • How often should we meet?
    Laura: Research shows an association between weekly psychotherapy sessions and positive outcomes for clients, particularly in the initial phases of treatment. Therefore, unless there are special circumstances I require weekly sessions during the first three months of our work together (excusing typical absences due to illness, previously planned vacations, etc.). In my experience, there is a noticeable impact on the therapeutic relationship, momentum, and overall progress towards treatment goals when treatment begins with weekly sessions. If after the three month period you request to change to a lower frequency we can discuss it together and adjust. Willie: Given the wide range of situations and levels of need that I work with I recommend either meeting multiple times a week to every other week as a minimum in the first three months of working together. If after the three month period you request to change to a lower frequency we can discuss it together and adjust.
  • Do you ever cancel sessions?
    Yes, in order to remain open, available, and supportive to you we find it necessary to take time away from our work. In all, this totals to approximately 8-10 weeks per year when we are unavailable due to either being away on retreat, visiting family, caring for our daughter, or spending time in nature. During these times, as well as after business hours, we disconnect from phone and email, and so are not available for distance support. If there is a concern for you we can recommend local resources that offer after-hours crisis support, or refer you to another practice that can meet your needs. In addition, we may (rarely) need to cancel due to sickness, childcare challenges etc. In these situations, I try to let you know as soon as possible if we need to cancel.
  • What is your "Kalyāṇa-mitta" offer?
    Kalyāṇa-mitta is Pali for "spiritual friend." If you are a committed meditation practitioner looking for emotional support in order to deepen you meditation practice, we offer services to you on a dana or donation basis. Feel free to reach out to find out more.
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